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Infinix Weekly Report:Problems Solved (2018/1/17)

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发表于 2018-01-17 18:12:15 来自手机 | 显示全部楼层 |阅读模式
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[p]Hey Xfans,[br]

[div align="left"][div align="left"]Infinix will collect and release smartphone issues every week, please pay regular attention to the XClub forum.[/div][br][div align="left"]Please reply to this post here if you have any questions and feel free to contact us. We welcome you to give feedback.[/div][br][div align="left"]Feedback issues have specific requirements.We therefore require comprehensive information to identify problems. This will help us to quickly offer solutions to problems.[/div][br][div align="left"]Here are replies to some of the user queries that were submitted this week.[/div][div align="left"][br][/div][div align="left"][strong][font color="#c24f4a"]Infinix S2(X522)[/strong][/div][div align="left"][strong]User Issue:[/strong]Phone display becomes unresponsive[/div][div align="left"][strong]Solution:[/strong]Clean up the background operating software, turn off applications[br][/div][div align="left"][br][/div][div align="left"][br][/div][div align="left"][strong][font color="#c24f4a"]Infinix Note4(X572)[/strong][/div][div align="left"][strong]User Issue:[/strong]Gallery : Add option to copy or move photo or selected photos.[/div][div align="left"][strong]Solution:[/strong]In future we willremove this gallary and use Google Photos only[br][/div][div align="left"][br][/div][div align="left"][div align="left"][strong]User Issue:[/strong]note 4 finger print at times stops working saying hardware is not available, [br]
the font types are fewer for selection as compared to other series[/div][div align="left"][strong]Solution:[/strong]1,finger print hardware problem ,need to come to carlcare shop to replace [br]
2,font type will consider it and try to add more in next version[/div][div align="left"][/div][div align="left"][div align="left"][strong]User Issue:[/strong]Not getting any notification of different application like whatsapp, facebook instagram after screen is off after some times, even we add the apps in recent lock/ protected apps/ remove it from battery optimization, set it up from power app, still not getting notification.[/div][div align="left"][strong]Solution:[/strong]it will fix in next update ,will keep the same as Zero 5[/div][div align="left"][br][/div][div align="left"][strong][font color="#c24f4a"]Infinix Hot5 (X559)[/strong][/div][div align="left"][div align="left"][strong]User Issue:[/strong]Xtheme app don't apear in recent apps[/div][div align="left"][strong]Solution:[/strong]it will be fixed on O version[/div][div align="left"][br][/div][div align="left"][strong][font color="#c24f4a"]Infinix Zero5(X603)[/strong][/div][div align="left"][div align="left"][strong]User Issue:[/strong]Buit in apps should not have any kind of ads in them some times the ads contains unethical contents which is not good for users[/div][div align="left"][strong]Solution:[/strong]under checking,if still getting bad ads please take a screenshot and send to me iimmediately[/div][div align="left"][br][/div][div align="left"][div align="left"][strong]User Issue:[/strong]No space to past the number in Phone app before make a call[/div][div align="left"][strong]Solution:[/strong]it will be fixed on next version[/div][div align="left"][br][/div][div align="left"][div align="left"][strong]User Issue:[/strong]HDR in front camera can't be auto[/div][div align="left"][strong]Solution:[/strong]Multiple pictures were captured when HDR mode is on,add watermark on it will effect the speed.[/div][div align="left"][br][/div][div align="left"][strong][font color="#c24f4a"]Infinix Note4 Pro[/strong][/div][div align="left"][div align="left"][strong]User Issue:[/strong]No Double Tap To Wake Feature[/div][div align="left"][strong]Solution:[/strong]not support this feature because the Xpen[/div][div align="left"][br][/div][div align="left"][div align="left"]week's interaction(2017/12/21):[a href="http://www.infinix.club/forum/345/239224" target="_blank"]http://www.infinix.club/forum/345/239224[/a][/div][div align="left"]week's interaction(2017/12/29):[a href="http://www.infinix.club/forum/345/243023" target="_blank"]http://www.infinix.club/forum/345/243023[/a][br][/div][div align="left"][br][div align="left"]END.[br][br][div align="left"]Looking forward to your interactions.[/div][/div][/div][/div][/div][/div][/div][/div][/div][/div][/div][/div]

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发表于 2018-01-23 18:53:04 来自手机 | 显示全部楼层
hmbbnnnnn
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发表于 2018-01-23 18:53:48 来自手机 | 显示全部楼层
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发表于 2018-01-23 20:35:54 来自手机 | 显示全部楼层
why not hot 4 pro x5511  upgrade  I think good health for infinix in india if realized nougat or competition other brand
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发表于 2018-01-23 20:38:42 来自手机 | 显示全部楼层
when hot 4 pro x5511 upgrade
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发表于 2018-01-23 22:21:54 来自手机 | 显示全部楼层
My zero 4 plus still android 6.0, when will get 7.0?
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发表于 2018-01-23 22:44:13 来自手机 | 显示全部楼层
Please give an eye to this problem....,
I allready Submited this through  Feedback option but It is over 10 days and no Responce...
Screenshot Attached Please check..[br][img src=http://admin.infinix.club/data/attachment/forum/201801/23/25413022009135a674a3bea5d2.png][br][img src=http://admin.infinix.club/data/attachment/forum/201801/23/25413122009135a674a3cdedd2.png]
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发表于 2018-01-24 02:51:35 来自手机 | 显示全部楼层
by x_1511798028DBs | 2018-01-23 20:35
why not hot 4 pro x5511  upgrade  I think good health for infinix in india if realized nougat or com ...
yes u r right, they r so casual about hot 4 pro
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发表于 2018-01-24 02:57:50 来自手机 | 显示全部楼层
plz help me company.plz update naught  for hot 4 pro
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发表于 2018-01-24 03:00:13 来自手机 | 显示全部楼层
I hate infinix company they don't listen my request,
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