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Jade Star LV2

发表于 2018-03-31 15:12:57 来自手机 | 显示全部楼层 |阅读模式
I can't recover my x _account_
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Jade Star LV3

发表于 2018-03-31 20:01:19 来自手机 | 显示全部楼层
hi, so I experienced the same issue some weeks ago. I am not sure if what I would tell you is Much of a solution, but i hope it helps.
When I experienced the same issue, I couldn't retrieve my account. I tried the forgotten password feature, they were supposed to send me a mail. the mail never came. I tried and tried and tried for many weeks.
I Still didn't get any mail.
so I had to create a new account.
I don't know why the feature for forgotten password doesn't work.
you might need to consider opening a new account
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