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[Devices] fingerprint sensor

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发表于 2018-07-05 16:04:53 来自手机 | 显示全部楼层 |阅读模式
my fingerprint sensor does not function when i charge my phone. it is says "fingerprint mismatch" but when i remove it the from the charger, it functions again.
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 楼主| 发表于 2018-07-05 16:06:52 来自手机 | 显示全部楼层
please help..
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发表于 2018-07-05 16:10:20 来自手机 | 显示全部楼层
Brother you updated to oreo or not??
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发表于 2018-07-05 16:14:28 来自手机 | 显示全部楼层
Oksy first you will remove all fingers and again make register the newer ones and make sure ur charger is the original charger. And if it persists please factory reset the phone. If also the problem exists then go for the carlcare for the sensor issue checkup
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 楼主| 发表于 2018-07-05 16:14:47 来自手机 | 显示全部楼层
by x_1507882820ti | 2018-07-05 16:10
Brother you updated to oreo or not??
yes, my note 4 was updated to oreo.
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发表于 2018-07-05 16:39:14 来自手机 | 显示全部楼层
kindly use specified Infinix charger
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发表于 2018-07-05 21:13:14 来自手机 | 显示全部楼层
Its probably you are using a different charger kindly use an original infinix charger and please don't use your phone while charging.
Thank you
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 楼主| 发表于 2018-07-06 11:36:10 来自手机 | 显示全部楼层
i am using the original charger and cord.
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